Legal

Terms & Conditions

Last updated: 30 April 2026

1. Introduction

These Terms & Conditions ("Terms") govern your access to and use of the website and services provided by KUA-CONSULTANCY ("we", "our", "us"), with offices at Jumeirah Business Center 5, Jumeirah Lakes Towers, Dubai, United Arab Emirates. By using our website or engaging our services you agree to be bound by these Terms.

2. Services

KUA-CONSULTANCY provides IT consulting, software setup, cloud, automation, cybersecurity advisory, systems integration and related professional services. The exact scope, deliverables, timeline and fees of any engagement will be defined in a separate written proposal or statement of work agreed between the parties.

3. Client responsibilities

Clients agree to provide timely access to information, systems, personnel and decisions reasonably required for us to perform the services. Clients are responsible for the accuracy of any data they provide and for maintaining appropriate backups of their own systems.

4. Fees & payment

Unless otherwise agreed in writing, invoices are payable within 14 days of issue. Late payments may be subject to interest at the maximum rate permitted under UAE law. All fees are exclusive of VAT and applicable taxes, which will be added where required.

5. Intellectual property

Pre-existing intellectual property of each party remains the property of that party. Custom deliverables created specifically for a client under a paid engagement are transferred to the client upon full payment, except for generic methodologies, frameworks and tools that we retain the right to reuse.

6. Confidentiality

Both parties agree to keep confidential any non-public information shared during the engagement, and to use it solely for the purposes of delivering or receiving the services. This obligation continues for two years after the engagement ends.

7. Warranties & limitation of liability

We provide our services with reasonable skill and care in line with industry standards. To the maximum extent permitted by law, our total aggregate liability under any engagement is limited to the fees paid by the client to KUA-CONSULTANCY in the 6 months preceding the event giving rise to the claim. We are not liable for indirect, incidental or consequential losses.

8. Third-party services

Our work may involve third-party software, cloud platforms or vendors. We are not responsible for the availability, performance or terms of those third-party services, which are governed by their own agreements.

9. Termination

Either party may terminate an engagement with 30 days' written notice, or immediately in the event of a material breach that is not remedied within 14 days of notice. Fees for work performed up to the termination date remain payable.

10. Governing law

These Terms are governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.

11. Changes to these Terms

We may update these Terms from time to time. The latest version will always be available on this page, and continued use of our services constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms can be sent to contact@kua-consultancy.com or by phone to +971 58 500 8453.